User Data & Privacy Compliance

Request Account & Data Deletion

Google Play User Data Compliance · DudhSarthi Mobile Platform

How Account Deletion Works in DudhSarthi

In compliance with Google Play Developer Policies and data protection regulations, you can delete your DudhSarthi account and request complete removal of all associated personal data at any time.

✓ Data That Will Be Deleted

  • Personal profile (Name, Phone number, Email)
  • Account password, login sessions & active JWT tokens
  • Firebase push notification tokens (FCM)
  • Biometric and App-Lock PIN configurations

⚠️ Data Retention & Timeline

  • Authentication access is revoked immediately.
  • Historical audit transactions (GST invoices, ledger payments) are anonymized and retained only for statutory accounting audits required by law.
  • Full profile purge is processed within 7 business days.
Prefer instant deletion? You can delete your account directly from your phone in 1 tap: open DudhSarthi App → More / Profile → Account & Session → Tap "Delete Account".

Online Account Deletion Request Form

Submit the form below if you have uninstalled the app or wish to request deletion via the web.

Submitting this form creates an official deletion ticket. You can also reach our data safety officer directly at privacy@dudhsarthi.in.